Job

Cloud Data Support Engineer

• Permanent opportunity with significant career growth pathways
• Offices in Sydney CBD!
• Work with cutting-edge GCP technologies

• Designing, implementing, and optimizing scalable and high-performing datasets, pipelines, and processes in GCP.
• Applying IT Service Operations practices including incident management, problem resolution, change management, and service monitoring.
• Collaborating with Data Engineering, Automation, and DevOps teams to support data ingestion, processing, and analytics workflows.
• Configuring and administering secure, efficient data access for analytics and application use cases.
• Implementing data governance and security policies (encryption, access control, IAM policies, metadata management, etc.).
• Monitoring and optimizing platform performance, capacity, and security, ensuring high availability and customer satisfaction.
• Conducting non-functional testing for infrastructure, applications, and datasets.
• Participating in an on-call roster and handling change implementations outside business hours, including weekends.

• Bachelor’s degree in Computer Science, IT, or a related field.
• Three or more years of experience in IT Service Management, Cloud Operations, or Data Engineering with strong proficiency in GCP.
• Hands-on experience with GCP services such as Dataflow, Dataform, Cloud Composer (Apache Airflow), and BigQuery.
• Proficiency in Infrastructure as Code (Terraform).
• Strong scripting and automation skills using SQL, Python, and Bash.
• Ability to analyze and extract insights from large volumes of structured and unstructured data.
• Solid understanding of data governance frameworks and security best practices.
• Problem-solving mindset with the ability to troubleshoot complex data and platform issues.
• Excellent communication and collaboration skills to work effectively across teams.
• Ability to multitask and stay calm under pressure in a fast-paced environment.